Complaints Fees

COMPLAINT HANDLING:

Before the corresponding Section of the Advertising Jury, against an advertisement aired by an advertiser*.

Members: Check the Fees for Complaints Resolution Tables
Non-Members: 3.105 € (IVA not included). Subject to agreements.

OPINION PROCEEDINGS:

According to article 46. 3.c) of the Rules of AUTOCONTROL. (In case the Jury should refrain from issuing a ruling).

Members: Check the Fees for Complaints Resolution Tables
Non-Members: 3.105 € (IVA not included)

APPELS PROCEDURE HANDLING:

Before the Plenary Session of the Jury against the rulings of the Sections*.

Members: Check the Fees for Complaints Resolution Tables
Non-Members: 2.335 € (VAT not included). Subject to agreements.

APPEAL BEFORE THE JURY AGAINTS A COPY ADVICE® CONTENT:

Members: 272 € (VAT not included)
Non-Members: 850 € (VAT not included)

EXTRAJUDICIAL DISPUTE SETTLEMENT:

Over allocated «.es» dominions.
Rate established by Red.es: 1.400 € (VAT not included).

Arbitration: adjudication on claims submitted by both parties in conflict under the Arbitration Law.

Members: 50% of the established arbitration fee by the Madrid Chamber of Commerce.

Non-Members : The established arbitration fee by the Madrid Chamber of Commerce.

MEDIATIONS:

To resolve a claim without the Jury’s intervention.

Members: Check the Fees for Complaints Resolution Tables
Non-Members: 1.575 € (VAT not included). Each party will settle its own share.

*This fee must be paid by the party that forwards the claim, unless otherwise stated in Sectoral Agreements or in the Fees for Complaints Resolution Tables.

Bank Transfer, in euros, to the accout below:

Nº 0049-5103-74-2016563263
Banco Santander (BSCH). C/ Conde de Peñalver 46, 28006, Madrid
IBAN: ES06 0049 5103 7420 1656 3263
SWI FT/BIC: BSCH ESMM

Excluding the cases included in Sectoral Agreements, to which will be applied what is foreseen in them.